Responsible Gaming
Gaming Should Be Entertainment
At Chachus at Home Inner West, we believe that gambling should be enjoyed as a form of entertainment only, not as a way to earn money or solve financial problems. Please gamble responsibly and within your means.
If you choose to participate in gaming activities, please do so with the understanding that the odds always favour the house, and you should only gamble what you can afford to lose.
Age Verification
Gambling in Australia is restricted to persons aged 18 years or over. By accessing our gaming services, you confirm that you are at least 18 years of age or the legal gambling age in your jurisdiction, whichever is greater.
We are committed to preventing underage gambling and take this responsibility seriously.
Warning Signs of Problem Gambling
Problem gambling can affect anyone. Please be aware of these warning signs:
- Spending more time or money on gambling than intended
- Chasing losses by gambling more to recover money you've lost
- Hiding gambling activities or lying about the amount you gamble
- Feeling anxious or irritable when trying to cut down or stop gambling
- Using gambling to escape problems, stress, or negative emotions
- Neglecting family, work, or other important responsibilities due to gambling
- Borrowing money to gamble or gambling with money meant for essentials
- Failed attempts to reduce or control gambling
- Experiencing financial difficulties as a result of gambling
- Friends or family expressing concern about your gambling habits
If you recognise any of these signs in your own behaviour, please reach out for support immediately.
Self-Help Tools & Controls
Most reputable gaming operators provide tools to help you maintain control. These may include:
- Deposit Limits: Set a maximum amount you're willing to deposit within a specified period
- Loss Limits: Limit the amount of money you're willing to lose over a given timeframe
- Reality Checks: Receive regular reminders about how long you've been playing and how much you've spent
- Session Time Limits: Set automatic session timeouts to help manage playing time
- Self-Exclusion: Temporarily or permanently exclude yourself from gaming platforms
We encourage you to use these tools proactively to maintain healthy gambling habits.
Support Organisations
If you or someone you know is struggling with gambling, professional help is available. Please contact one of the following organisations:
Australia
- Gambling Help Online: www.gamblinghelponline.org.au — Free, confidential counselling and support service
- National Gambling Helpline: 1800 858 858 — Available 24/7 for Australians
- Gamblers Anonymous: Support groups across Australia for problem gamblers
International Support
- GamCare (United Kingdom): www.gamcare.org.uk
- GamStop (United Kingdom): www.gamstop.co.uk
- Responsible Gambling Council (Canada): www.responsiblegambling.org
- National Council on Problem Gambling (United States): www.ncpgambling.org
If You Need Help
If you believe you have a gambling problem, please seek help immediately. There is no shame in reaching out. Professional support services are confidential, non-judgmental, and available to assist you.
Contact Gambling Help Online or call 1800 858 858 today to speak with a trained counsellor who can provide support and guidance.
Remember: recovery is possible, and support is available.